FREQUENTLY ASKED QUESTIONS

We love working with independent retailers and larger retailers all around the country. Head over to our https://bigwhiteyeti.faire.compage for more information.

Looking for awesome wedding favors or the best corporate gifts your clients will ever receive?

We offer a bulk discount on all orders over 24 items. Shoot us a note and let us know what you need.

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CARING FOR YOUR NEW YETI

Congrats, your Yeti has found his forever home!

Now, let's go over some ground rules.

Before every lighting, trim the wick of your Yeti to about 1/4" for a clean, beautiful burn.

NEED A TRIMMER?

Shop Wick Trimmers

Allow the wax of your Yeti to melt to the edges of the jar every time to ensure an even burn and prevent tunneling (when the wick gets too far down in the candle center).

Remember, he's mischievous. Don't burn for more than 4 hours at a time. And use protection (on your surfaces while burning), like a tile or a coaster.

Do not light your Yeti if only 1/4" of wax remains in the jar. This can cause overheating and put both you and your Yeti at risk.

Once your candle is finished, clean it out with hot soapy water and find a new use for your Yeti. Perhaps a toothbrush or a pencil holder, the Yeti is thankful that he can still be a part of your life.